Categories: Instagram Marketing
| On
May 3, 2021

Instagram Notification Won’t Go Away? 4 Ways to Fix

By Parichehr Parsi

Many Instagram users are frustrated at the red number that appears in front of Instagram direct messages, but there are no unread messages at the top when you open the section. What are the causes for such an error by Instagram? Here we will discuss some of the possible causes and solutions to manage your Instagram message requests and notifications.

Why the Instagram Notification Won’t Go Away?

The main cause of this issue is that Instagram has isolated the notifications, so you can see the notification even though it isn’t in the main section. 

The second major explanation is that if you receive a message and then deactivate your account, the message will be lost. The message appears as soon as you activate the account; scroll down to find the unread one. If Instagram says you have a message but you don’t, follow these steps to resolve the problem: 

  • Check the entire messages in general messages, request messages, and direct messages.
  • Update Instagram, then uninstall and reinstall the app.
  • Disconnect your Facebook account.

How to Fix Instagram Notification Won’t Go Away?

Nobody enjoys missing an important notification that their crush has sent them a letter. So keep reading to find out how to resolve this problem as soon as possible. If you’re having trouble getting Instagram updates on your phone, try the methods mentioned below. The following is a rundown of the fix: 

  • If all of your notifications are switched on in the Instagram app, check the Notifications setting. You can go to the Notification section by tapping on the three-line icon in the profile’s top right corner>Setting>Notifications.
  • Update the Instagram app.
  • Restart your phone.
  • The Instagram cache must be cleared.
  • Make sure your phone has enough room.
  • In the Settings menu, go to Phone Notifications and deactivate receiving notifications from your phone Settings and activate it again.

Here are the solutions that you can try when Instagram notification won’t go away:

1- Turn off Notifications

The first thing you can try is to turn off your notifications. You can do it either from the app or from your phone. 

If you choose to turn off your notifications from the Instagram app, you should:

  • Log in to your Instagram account and open it.
Instagram Profile
  • Tap the three-line icon in the top right corner of your profile.
  • Open the Settings.
Instagram Settings
  • Select “Notifications” from the drop-down menu.
Instagram Settings
  • Switch on any notifications you need.
Instagram Notifications

If you choose to turn off your notifications from your phone, you should:

  • Navigate to Settings.
  • Tap on “Notifications”.
Phone Settings
  • You can find Instagram by swiping through the applications.
Phone Applications
  • Any alerts that you need should be turned on.
Instagram Notifications

2- Restart Your Phone

Obviously, there is no easier way to resolve notifications issues than to restart your phone.

  • All you have to do is press and hold your phone’s power button for a few seconds before you see a note on your screen that says “Slide to Power Off.”
  • To turn off your screen, slide the slider from left to right. Wait a minute or two after turning off your phone completely before turning it back on.
  • Keep in mind that turning off your phone will shut down all of your phone’s functions. Many of these are caused by software bugs on your phone.
  • So, whether you restart your phone or perform a hard reset on your phone, it will boot up and have a fresh restart.

3- Re-install or Update the Instagram App

You may have found that when you first install Instagram, it asks if you want to receive updates, and you may have ignored this and refused. 

To fix the problem, uninstall Instagram from your phone, restart it, and then download the app from the App Store or Google Play and reinstall it. You’ll now see two alerts, both of which you can accept.

4- Clear Your Instagram Cache

Another solution for why the Instagram notification won’t go away is to clear your Instagram cache. 

Every device has a memory that can be used to temporarily store data. This is referred to as a cache. The primary aim of data storage is to improve the speed of your computer when you open and use a recurring app or load a website. The cache also helps to reduce the amount of data used by your computer while it is in use. However, since the cache will slow down your device, you might want to delete it.

Clearing your Instagram cache is very easy for both iOS and Android devices. All you need to do is follow these instructions.

  • Tap ‘Settings’ on your Instagram’s profile.
  • Choose ‘Security’.
Instagram Settings
  • Select ‘Clear Search History (for iPhone) or ‘Search History’ (for Android).
Instagram Security
  • Tap ‘Clear All’.
Clear All

Why is there an Instagram DM Notification but No Messages are Shown

You can clear Instagram’s cache to get rid of the direct message notification but not the message. Instagram may have cached your direct message info. This means that messages you’ve already read could still be marked as unread. 

Here, we will discuss the solutions for fixing Instagram DM notifications.

How to Fix Instagram DM Notification Won’t Go Away

It’s possible that you’ll see a number or even many numbers on your Instagram direct icon. However, there is nothing in the direct message pages when you open them. But what if Instagram shows you notifications but you don’t see any messages? Follow the steps outlined below:

1- Check out the Basic Solutions

If you like to get rid of the problem of false notifications, you can try a few different approaches. Please keep in mind that the solutions mentioned below may or may not work. So go ahead and see which solution works for you through error and trial.

  • Restarting: First of all, try restarting your phone. It might be a problem related to your phone and not the Instagram application.
  • Re-Installing: If restarting did not work and you still received DM notifications without actually receiving any, you can uninstall and reinstall the Instagram app.
  • Updating: Updating your Instagram app is also another solution because perhaps you are using an old version that has a lot of bugs.

2- Check Your Instagram Message Requests

You’ll get a notification in the notification bar if you receive a message request. Even if you check the settings, the alerts will appear on your phone. It’s even the same as a spam message, a message such as “Someone tries to give you message” would appear. So go to Instagram’s direct message section and see if there are any request messages. Open the message by tapping on it. The notifications won’t disappear until you read the messages.

3- Use DMpro to Better Manage Your Instagram DM Notifications

Instagram direct messages are useful for engaging with industry influencers as well as creating more leads and potential customers. DMpro is an automated DM platform that helps you manage your Instagram direct messages as well as automating and speeding up your Instagram DM marketing. All Instagram DM-related tasks are automated with this tool as it designates a DM inbox for you. Furthermore, you can submit bulk DMs without fear of being blocked. You will also connect Instagram DMs to your email and get an email notification if you get a DM using DMpro.

Here are some of the features of DMpro:

Final Thoughts

Have you figured out how to get Instagram updates to function on your phone? If so, please share your tips and tricks with us so that we can make Instagram more accessible to all its users.

This post was last modified on April 29, 2021 13:30

Parichehr Parsi

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