With nearly 60% of the world’s entire population using social media apps, 2022 is the reign of social networking sites, indeed! Many businesses have grown out of/on these platforms such as social media agencies. These relatively new jobs have given rise to management tools, leaving individuals with a dilemma as to which one to use. The most dazzling dilemma perhaps, is that of Sendible vs Hootsuite.
If you are managing a huge social media agency and you have ever tried to use a social media management tool to better manage your tasks and clients’ accounts, you have definitely been introduced to numerous tools, and you know that the giants are Hootsuite and Sendible. Yet, which one is a better choice?!
Buckle up and sit tight because we are going to delve deep into these tools and compare their services, features, and prices as well as customer reviews to help you decide whether they’re worth investing in. We will also introduce you to AiGrow as an incredible Sendible and Hootsuite alternative out there.
Let’s get started! Shall we?!
What Is Sendible
It is an all-in-one social media management platform that is used mostly by social media teams and agencies. Using Sendible, you can manage your Instagram, Facebook, Twitter, LinkedIn, YouTube, Pinterest, Google My Business, and blogging platforms like WordPress, Medium, Blogspot & Blogger, and Tumblr accounts all in a single place.
Also, it gives you direct access to Cavna, Google Drive, and DropBox which enable your team members to better manage all the tasks and avoid logging in and out of different platforms to access the needed content.
Sendible has a complete package of tools including:
- Publishing tools:
Using this set of tools, you can share content on different social media channels through a single dashboard. Here, you can schedule your posts, get content suggestions, and plan campaigns.
- Collaboration for teams:
Here, you have the chance to limit users from specific actions, assign tasks to other team members, create user workflows, and ask for content approval before scheduling and publishing anything.
- Reports and Analytics:
Sendible has great analytics tools and by giving you deep insights about your performance on different channels, helps you come up with better strategies.
What Is Hootsuite
Hootsuite is also a social media management tool that enables you to manage your Instagram, Facebook, Pinterest, Twitter, YouTube, and LinkedIn accounts all from a united dashboard.
In comparison to similar platforms, Hootsuite is integrated with more apps such as Zendesk, Slack, SalesForce, and many others. So, it gives you everything you need to be like an expert manager. Now, let’s check its features.
The main features of Hootsuite can be divided into 5 categories:
With the publishing services, you can schedule content, share multiple posts on your social media channels, create a content calendar, and edit your content using editorial IG tools like Canva.
Hootsuite has one of the best messaging services. Using this set of tools, you have the chance to manage all the incoming messages effectively and boost your engagement rate by being on-time and accurate.
Here, you can track and monitor the latest topics about your business and listen to your customers. This way, you’ll always be on top of conversations and you can try to make your customers more satisfied, or even turn your followers into customers by addressing their concerns.
This platform helps you reach more people in a short time. Using the advertising features, you can create and manage beneficial campaigns and expand your audiences through all social media channels.
By receiving detailed analysis and reports of your performance on different social networks, and reviewing your ROI, you’ll be able to revise some of your strategies and try to use new ideas for better results.
Also, it offers additional features like Ads to simply run marketing campaigns, employee advocacy tools to amplify your social media reach, insights into your campaigns, and more.
Sendible Vs Hootsuite: Pricing Plans
In this section, we’re going to compare the prices and packages of these two agencies. Let’s get started!
There are 4 packages offered by Sendible. Actually, all of these packages offer similar services and they are only different in the number of accounts and users. By purchasing the annual plans, you’ll get a %15 discount for each plan. Additionally, you can use a 14-day free trial.
Sendible pricing plans are very costly as you can very well see. They claim to offer more advanced features as the prices go higher, yet we’ll see how valid this claim is in the review section.
Here is the complete list of plans and packages offered by Hootsuite:
Using these plans, you receive a 30-day free trial which helps you check every single feature before proceeding further. So make sure to try all the features and see if it meets your needs or not.
The buzzkill about Hootsuite pricing is that the lower-tier plans are very limited in the services they offer, and you have to break the bank to purchase its business plan!
Sendible Vs Hootsuite: Pros and Cons
To help you make up your mind, we have provided you with a list of pros and cons for these two management companies.
Sendible Pros and Cons
In comparison to similar platforms, using Sendible is more advantageous because:
- It has iOS and Android apps and you can manage all your tasks in a more user-friendly environment on your mobile.
- There exists a content calendar that enables you to filter your tasks by different channels and better manage them.
And about the cons, users mostly complain about the following issues:
- You cannot upload and post multiple photos on Instagram,
- Thread messages are being separated in the inbox and this makes it hard for users to follow messages properly.
- Customer service is poor.
- You’d have to reconnect your accounts over and over again.
- Hefty price tag.
- Sendible analytics is quite limited.
- You can’t share carousel posts on Instagram using Sendible.
- A lot of its features including the content calendar don’t work.
Hootsuite Pros and Cons
Here are some reasons to use Hootsuite instead of its competitors:
- It allows you to create content and share it on all social media networks.
- You can order a customized plan, with a specific number of users and social accounts.
- There’s a 1-month free trial to check all the features.
- You can create customized streams for your tasks and add personalized filters to track your activities.
And here are some of its disadvantages:
- The plans are too expensive.
- Doesn’t have any mobile apps.
- Less expensive packages are highly limited.
- Customer service is really bad.
- There are no advanced automation facilities.
- You would have to change your passwords multiple times, which puts your accounts (especially Instagram accounts) at the risk of getting banned or restricted.
- There have been reports of extra charges even when users have stopped using Hootsuite’s services.
- They refuse to give refunds.
Sendible Vs Hootsuite: Reviews
Indeed, these two management tools are feature-rich and one could easily fall for the number of services they offer. However, a wise client never falls for the promises a company makes. Rather, they check if they succeed in actually delivering on their promises.
Therefore, in order to see if there is any truth lying behind Hootsuite and its rival’s claims, we will take a look at some of the customer reviews of both companies to help you make an informed decision.
Let us begin with Sendible first.
We literally looked everywhere to find customer reviews for this management company and will share the results now with you here.
The first website we checked out is Trustpilot. As you can see in the screenshot below, the average score that Sendible has earned on this review website is 3.6. However, there are only 2 reviews left; one belonging to 2018, and the other to 2021! Isn’t that a bit weird?! We think so too!
It is highly unlikely for a company that has been around for over 13 years (since 2009) to have only 2 reviews on Trustpilot! Most probably, Sendible reviews on this website have been negative, and they have taken them down.
Well, it didn’t stop us. We kept looking and looking until we found some real customers! Here’s one:
In this Sendible review, a client has complained about their poor services. According to him, this management tool fails to send out planned calendars, and every time he posts, it bounces back!
He is deeply dissatisfied with their services and concludes, based on his experience, that Sendible doesn’t work at all.
Yet, that’s not the worst. Check out this one to see what Shaina has to say about this company:
Shaina, another customer, has left a comment reporting that a great number of their scheduled posts fail, and their accounts are always disconnecting.
In her Sendible review, she has stated that their customers’ time zones change out of the blue causing their posts to be posted at the wrong times!
Frustrated by the instability of the platform, and the lack of customer support, she has finally decided to use another management tool for her agency.
Now, let’s hear about their customer support a little bit:
Ken is super disappointed by the support team of this company. He complains about the poor functionality of the various services that they claim to offer such as bulk uploads and text comments.
Desperate to save his job and hoping to fix the issues since he had 3 open support tickets, he decided to reach out to their tech support only to realize that it doesn’t exist! In his Sendible review, he suggests you look elsewhere for management services and avoid this one.
Now, let’s find out what the customers have to say about its rival.
In comparison to Sendible, Hootsuite has 292 reviews on Trustpilot. The average score it has gained is 2.4 which is really a huge failure for such a well-known company.
As you can see, 72% of their customers are dissatisfied with this management company’s performance. Now, let’s walk you through some of these reviews.
This Hootsuite review seems like a tragicomedy! The client has stopped using their services for several years, but he’s still being charged! He has reached out to their support team asking them to stop billing him but has gotten no response.
It’s unbelievable and highly unprofessional. We know!
Here’s another one:
This is another Hootsuite review in which a client has angrily reported that their money has been stolen by this management agency.
As you can see, Avery never even finished the signup process, yet was charged 600$! All of these comments and customer reviews lead us to conclude that Hootsuite is a scam, and only rubs your bank account!
Now let’s check out another comment left by another customer:
In his Hootsuite review, Jeremy has stated that this company doesn’t do anything but cause you even more work!
According to him, you’d have to change your passwords multiple times because it causes suspicious activity on social media apps, especially Instagram which is strictly against using bots and third-party apps.
Similar to Sendible, Hootsuite’s customer support team is not of much help either! When asked for a hand, they only suggest you clear your cache and log out and log back into your account! And when asked for a refund, they refuse to give it!
As you see on each app’s review, to be able to manage multiple accounts using these platforms you have to pay extra charges. And even when you do so, you won’t get much progress because the features don’t work, and the customer support team of neither Hootsuite nor Sendible is responsive. So, what is the solution?! Keep on reading this article to find out!
The Best Alternative to Hootsuite and Sendible: AiGrow
Among a whole lot of social media apps, Instagram has become the most popular place on which people hang out with over 1.2 billion monthly active users.
With its great features and unique algorithm, Instagram has become the number one social media app businessmen and influencers turn to, to grow their enterprises. It is exactly because of its uniqueness that handling an Instagram business page can be complicated and troublesome.
Therefore, if you are just an Instagram marketing specialist and your job is to grow your clients’ Instagram followers and manage their accounts, we suggest you use AiGrow as an incredible Sendible and Hootsuite alternative.
AiGrow is an all-in-one growth tool that helps your clients achieve organic growth on Instagram. It combines advanced AI tech together with human-powered force to help you gain your desired outcomes. Also, it’s a management tool.
Using AiGrow, you can add up to 80 accounts to a single dashboard without any extra fees. To know more about this amazing tool, read this complete AiGrow review.
Now, let’s briefly discuss some of its features to help you compare it with the previously discussed tools.
As a Sendible alternative (and its rival of course), AiGrow is also feature-rich. In fact, it’s fair to say that it has more advanced features since it is mainly focused on Instagram.
Here are some of the services this Instagram growth tool offers:
1. Content Repost: Using this feature, you can share viral content created by other users all around the world and gain a lot of shares and likes that help your growth on IG.
2. Free Link-in-Bio: You probably know that Instagram only allows you to share one link on your IG bio. Using AiGrow, you can have as many links as you want on your bio!
3. Post Scheduler Tool: Share your posts on Instagram automatically at the right time based on your content calendar.
4. Hashtag Generator Tool.
5. Managed Growth Program: Attract new traffic to your IG page every day!
6. DM to Email: Using this feature, you can connect your Instagram direct messages to your email, and read your messages in your email inbox without leaving the ‘seen’ receipt.
7. Smart Instagram Giveaway Picker Tool.
8. Content Calendar.
9. Instagram Unfollow App: Easily detect fake and ghost followers and remove them at once!
10. Mass DM: Using this feature of AiGrow, you can send automated DMs to a large number of users that are personalized, and generate more leads.
11. PostMate Service: Gain access to a variety of services such as Instagram design plans, customized content, and post creation tools to create professional content on Instagram using this feature.
13. Instagram Analytics Tool: Get detailed insight into your IG page and its progress.
14. 24/7 Customer Support: AiGrow’s caring customer support team is always there for you so you can have the best experience managing your IG page.
15. Dedicated Account Manager: What really sets this Instagram growth agency apart from all other tools out there is its dedicated account manager. Once you sign up on AiGrow, a hard-working account manager will take over the process, and carries out the whole thing manually so that your growth is risk-free.
There are various packages offered by AiGrow. As you can see in the picture below, these packages are reasonably-priced and are way more affordable than Hootsuite or Sendible plans.
Unlike Sendible and Hootsuite, AiGrow has received many positive reviews from customers. Overall, their clients are very satisfied with the services they provide. As you can notice, AiGrow’s average score on Trustpilot is 4.6 out of 442 customer reviews.
And these are some of the customer reviews for this company:
As you can see, each and every AiGrow review on Trustpilot is an indicator of their great performance, services, and customer support.
If you wish to hear more about this growth tool, here’s a video of real clients talking about AiGrow:
So, why bother jeopardizing your career by going through the Hootsuite vs Sendible dilemma with all those negative reviews and poor performance, while you can be 100% sure of your own and clients’ growth on Instagram by using AiGrow?!
FAQs on Sendible vs Hootsuite
Now that you know all about these two management tools and the best alternative to them let’s work on some of your most frequently asked questions!
#1 Is Hootsuite Safe?
In short, no. Based on the customer reviews, you’d have to provide them with your credit card information even for the free trial period. Many clients have reported that they have charged them even though they were not using their services.
Moreover, Hootsuite login requires you to enter your account’s password. This will cause social media apps, especially Instagram to notice you’re using third-party apps and will result in your losing your IG account permanently or getting shadowbanned.
In contrast, AiGrow is absolutely safe to use since it doesn’t require you to enter your Instagram password.
What are you waiting for then?! Sign up on AiGrow instantly; 100% guaranteed.
Final Words on Sendible vs Hootsuite
In this article, we tried to put an end to the ever-lasting dispute regarding Hootsuite vs Sendible, and which one is better. We provided you with both companies’ features, prices, customer reviews, etc. to help you draw a comparison between them.
To sum it up, Hootsuite and Sendible are both well-known social media tools, and each claims to help you collaborate with your team members in a more professional environment. However, neither of these companies stays true to its claims.
Instead of risking everything and spending a huge sum of money on such tools with disappointing performances, try using AiGrow right now to take your Instagram marketing to a whole new level hassle-free!